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Retail Strategy

RETAIL STRATEGY

Commoditisation is one of the key issues facing retailers today. What is your point of differentiation? How long will it sustain in the dynamic consumer and retail landscape? How will your store be the 'store of choice' in a crowded field? Will your retail concept thrive in every economic cycle? If these are difficult questions to answer for your organisation, it may be time to evaluate the strategies which drive the multitude of tactical and operational decisions that are made every day in a retail organisation.

We work closely with our affiliated partners McMillan Doolittle, a leading Chicago-based retail consultancy operating since 1986. Through our partnership with McMillan Doolittle and other affiliated firms we deliver global insights and leading practices with a local and international team who knows the market supported by global expertise. We are outcome focused and help you evaluate strategic issues with proven processes and approach, leveraging the knowledge and intelligence through our global partner network.

NEW CONCEPT AND FORMAT INNOVATION

Through a comprehensive assessment of consumer, competitive and industry trends we form the basis for evaluating new concepts or re-invigorating your current format. We work with our clients collaboratively to ensure that outcomes reflect your operations, capabilities and culture. Leveraging the proprietary models developed and proven by McMillan Doolittle, we can work with you to define the retail positioning, differentiation and competitive edges to enhance your connection with customers.

HIGH GROWTH COMPANIES

Our consulting model replicates a private equity process for growth without having to sell your business.  We work with family owned businesses and public companies who want to optimise shareholder value through aggressive retail expansion and improving current store performance perhaps without resorting to private equity.  The reason the private equity model has been so successful in retail is because they take an outside-in perspective to identify critical issues in revenue growth and cost reduction and then apply financial resources and the talent required to transform the business and position for growth, refer to planning model below.

RESEARCH AND INTELLIGENCE

Through our global network of affiliated partners and local industry expertise we provide critical research, information and insights on the retail industry.  We believe that primary and secondary research provides valuable insights into key consumer and retail trends which shape the industry and define who wins and loses.   We track innovation in all segments and evaluate retail best practices.  

PRIVATE LABEL

We work with Brand Strategy Consultants of Toronto who are a leading specialist firm focused on private label development.  Through this collaboration we offer marketing services related to the sourcing, development, procurement, distribution launch and sell through of retailer branded products.